Rockin' Sock Club Blog

depravedDyer's picture

UPDATE

Hello NSK’s

 Hopefully this is the very last update I will need to send you about all of this!!
 Since it is January 13th and the yarn is not here yet (although supposedly it is on its way) and we still have to dye it and all...
 
I am going to call this and say that the last shipment of 2018 will ship at the end of this month.
 
 … which posed a challenge for the first shipment of the 2019 club. So for those of you who are signed up for 2019, our shipment schedule will be be:
 
                 February ~ April ~ June ~ August ~ October ~ December

 I am making this call based on the amount of dyeing we have to do with all the clubs and orders affected. Also, I have spent a lot of my time dealing with this yarn fiasco and have not been able to give next years' Club the attention I ususally do and want it to have. This shift in start date for 2019 will let us do that!
 
 As I have said before, I wish we were not ending 2018 this way; but I do not have a lot of control here except to do what I know to do when presented with challenges: to do whatever I can to make the best of it.  I’ll admit that I let this situation get me down for a bit, but I am certainly not going to let mill issues and errors get the best of me or Blue Moon or our Sock Club!

 Thank you so very much for sharing your thoughts with me and for your great patience!

Please do email me if you have anything you'd like to share:  info@bluemoonfiberarts.com

   Thank you so very much for being my dear Notorious Sock Knitters!! I will be posting a whole bunch of fun thisgs what we wait for the last shipment of the year to ship. In cleaning out thepods I have found a lot of our history and some seriously fun things which gave me ideas for a little more sock club fun for all of us!!

*************************************************

Communication, Customer Service and Social Media

At the moment I am your lead in customer service (with Kalia as backup in shipping).
I am answering emails as soon as I can, usually within 24 hours unless they come in on the weekend. (Which a lot do, since most us all work during the week.) I do work through the weekend, but sometimes I won’t finish answering a weekend’s worth of e-mails until the beginning of the week.
I update the Blue Moon blog every weekend. I have not been doing the same for this blog but do plan on changing that this year.

Also once a week (usually on Fridays), I send out an e-mail newsletter through Constant Contact. The newsletter goes out to all our mailing lists every week; however, because these are bulk emails, it is possible that your firewalls see them as spam and aren’t letting them through on your end. It happens.

What I do see (by looking at the analytics on the back end here) is that while there are bounce-backs, a lot of people don’t click to open and read the newsletter. And hey – I understand why. As fiber-loving, creating people, we are inundated with email newsletters all the time. But if you’re looking for information about yarn status and general news about what’s going on over here, I am reaching out with this information in several ways ~ it’s in all those places for you to see, in addition to my being here on email.

We know a lot of you are on social media in all sorts of places these days; and thank you for sharing your love of Blue Moon there! But we need to remind you that Social Media is not someplace we can or will do customer service. There are just too many places to keep track of, like Facebook, Twitter, Instagram and Ravelry. Some large companies employ one or more people just to monitor their social media feeds! And even then, the folks who work on all that would likely refer customer service questions back to the people who are next to the yarn, or on the computers with the orders, to answer specific questions.

For customer service questions and issues (order status, color questions, yarn updates), please communicate with us directly via e-mail. In an e-mail conversation, we can address your order questions and concerns directly and personally (in a way social media threads can’t support).

If you ever e-mail us and don’t get a reply in a day or two, please check to see that our replies aren’t getting filtered out or caught in your firewalls. When in doubt, try sending your e-mail again from another address (gmail addresses almost always get through!). We are doing our best to get you the information you want right away.

****************************************************

depravedDyer's picture

14 years of sock knitting...

So... I think of you guys a lot, especially at the moment with all this yarn waiting and drama. This week though you were with me every single day.

We have 2 large (20 foot) storage pods. Impressive aren't they? I bought them the year we were planning the first sock summit. I bought one and then like 6 monthst later it was full that we decided to get another. It was necessary and so very helpful to have that storage space.

We have not really needed that space since then but you know how you just get used to the way things are. Also...you don't have to think about what to do with things or where to put them if you have 2 giant sotrage pods in your front yard. So... .

I am on a cleaning out mission this year. I am a firm believer of making space for the new. Also...these pods are right in front of part of the wetland and I would to be able to enjoy that visual again. 

Some of the things in those pods are all of the grids we used for both of sock summit events so we are also moving those out. I mean really who needs 80 grid walls and the hooks that go with them? We do not!

Also there is back stock of RSC Dyer's Notes and patterns that we can longer use or sell so we built a fire and are burning some and then recycling the rest. I thought this would be super sad and for a moment it was. But then as I stood there feeding papers with my words about color yarn and sock knitting into the fires and then watching dissapear into the flames it felt seriously magical.

It was like we were freeing all of that knit infomation and energy from it's musty boxes and pod into world. And maybe because of all of the yarn drama this year it was also a bit cathartic. I also got to revisit all these years. It's a lot and someimes I forget what the Rockin' Sock Club has been and done and hopefully is still doing.

Also in the pods are bins and I mean big 3 rubbermaid bins of socks, most of which are sock club socks. So..I am trying to figure out what to do with these. There many pairs but we also have many single socks. So if you have any ideas.

Look at this pile and this is not even half of them.

Look at what we have done!! Maybe I should post pics of them pair by pair to see if we can guess the who what where and when og each pair.

Hmmm...mulling that one over.

So that was part of my week and weekend too and probably next week too.

It's interesting because I started the week thinking I was going to announce that I was thinking after all of the yarn issues and a changing industry that this year might be the last one for our little sock knitting part of the knit universe. I thought I should just let you know it was something I was considering. I'll admit that these issues we've had this year have left me feeling a little beaten down which makes one take a good long look at things.

Sifting through the socks and dyer's notes and pattern and other parts of the club that we've collected has been quite uplifting. And also made feel very proud of what we've accomplished as a sock knitting entity and community.

So my dear NSKs thank you for all of this! I am truly honered and blessed that all of this wonder has been a part of my life and that is because of you!

And if you need some grid wall just let me know. oh I also found 12 boxes of notebooks with the Sock Summit logo on them. hmmm... .  Who knows what we will find next.

okay I just wanted to share this with you all.

 

depravedDyer's picture

Happy Holiday!

Hello all.

First I hope we everyone has a happy, peaceful and loving holiday. To those of us who find this time of the year hard for whatever reason my thoughts and love are with you!

Yes...we are still waiting on our shipment of sock yarn. At this point all clubs and orders are waiting for this shipment. Yes...this is stressful. Reminds me of the time I had to cancel two shows (Stitches and Madrona) becuase our yarn did not show as promised.

We have had some pretty intense supplier and mill issues this year for sure and I know we are not the only ones. I am finding it hard not to feel disheartened to end the year this way. If it was in my power to change this please know that I would.We will also not let this get the better of us. I am working on a way to make sure we are not in this position again, with our beloved sock that rock.

I hope to have firm dates after Christmas and will fill you in.

Thank you for hanging in there with me and for the kind and supportive email and phone messages.

You truly are the best.

Have a lovey holiday!

Thank you.

PS: I will also be sending an email out. Please make sure that sockclub@bluemonfiberarts is in your contacts list and or address book. Also those of you that have aol or use and edu email address chances are we will either get spammed out or not get through the firewall. Yes, we have tested this!

depravedDyer's picture

Last shipment of 2018...

 

Hey guys,

 Just putting a quick note here before heading to dye pots. I will be sending out an email later today.

We will have the patterns and dyer's notes and such and email with all of that going out either tomorrow or Monday and will start shipping out at the end of next week.

I am sure everyone is busy with holiday knitting or your way more organized than I am and you are done. Does that really happen? I do know one knitter who is done with her holiday knitting and has been since ( ready for it? ) August.

If only...

To all of you that are still emailing me with ideas for our space theme for next year please keep them coming!!! Oh my goodness I am just loving them!

okay I already lit the pots so I am off and running.

Be well!! Have a lovely weekend dear ones.

oh look what Laura has done with the House socks colorways! A pattern for each one sure to come soo! She's a sock designing and knitting beast!

 

depravedDyer's picture

LOST IN SPACE!! RSC 2019 is LIVE

Hello my lovelies!

I want to thank you all so very much for all of your theme ideas for our 2019 RSC!! So many great ideas and this one really spoke to this moon obsessed dyer and to Team Blue Moon!! 

As you can see we are live!

We are going to launch ourselves into 2019 and then right out into universe where we will knit among the stars.

You can read al about it on the homepage!

The patterns this year will be put here along with the dyer's notes.It seems the timing thing on the RAV codes did not work for a whole lot of us.

Also ...my first officer and I are going to add a new section to the dyer's note on color and sock and dye techniques in relationship to sock knitting and sock patterns. We will also be discussing a whole lot more about color in realtionship to cultural constructs and personal perception.

If you have any questions do let me know. We mande a small price increase because of the yarn price increase we just were hit with. We were also just informed that there will be dye price increase that will be coming our way in 2019. (A 35% price increase in dye since it comes frome China.) I know!!

After you read a little of what we have planned with our theme and you want to share some of your favorite science fiction books or movies and or parts of the cosmos I would be thrilled!

I am going to do my very very best to be more interactive this year. We are so going to boldy go where no sock knitter has been before!!

xoxoxo

depravedDyer's picture

BOO!!

Happy Halloween my dear sock knitting ghouls!

Are ya all ready for the trick or treaters! I love seeing all the little ones all dressed up! I can't wait!

So I am in the process of planning 2019 RSC and am mulling around some themes. I was going to list them here and have you weigh in. But then I thought it would be better to just hear you ideas without me swaying things at all.

 So what are we looking for?

A theme that is inclusive. One that we can work colors and patterns into without to much of  a reach.

I would liek this year to be fun, interesting and uplifting if possible.

And since I am asking are there any desingers you'd like to see. I have my list for the year but am open to suggestions.

Thanks for your input!!

Later this week all of the patterns will be up here on the RSC site for those of you that missed downloading them. Well not Novembers. lol

This week was a good week! All of the yarn I ordered showed up on th day it was supposed to all at once and not over a week and in boxes that were not open.Yay!!!!

It's a yarn miracle!

Alright I have onemore job to do before I can hit the bed.

Sweet dreams!

depravedDyer's picture

All packages have shipped!!

Hey all...

All of the packages have left Bue Moon! We had to stagger this shipment becuase of a very under staffed PO. I have learned from past experience if we overwhelm them then our packages get lost.

I have pictures to post but our sorting witches but will wait a few days until everyone has their packages.

We will be putting our house hues on the regular part of the webiste. The should be up on Thursday.

Hazel said there were those of you looking to purchase all of them. I don't blame you. I would too.I love them soooo much. And I love the names just as much.

I am going make the 15% coupon code good for awhile longer and good for another use ( in case you have already used the code this year) which will make that purchase easier to make and also says thank you from us to you for being you! I made it good for 3 uses total!!

If you can't wait until Thursday to order then you can special order them by ordering  it in the Snowflake colorway and then in the comments section of you order let us know the colorways you really want!

So who has noticed that we hada bit of a house elf incident???

Anyone???

 

depravedDyer's picture

Sorting September!!


   Hogwarts School of Wizardry is comprised of four extraordinary magical houses. I have created what we in the dye barn feel are four pretty magical colorways that are in accord with each of those bewitching houses hues. So basically this month there are not one or even two but four colorways. I love them so very much and I feel like we should share them with the general knit public also. And in all honesty I can't afford to make 4 colorways for one month exclusive. Espeically something so potteresque. Look! A new word!
So this one time the colorway will not be exclusive. We are hoping the fun of all of this makes up for that. I asked a few a you and was assured it would be just fine so here we go my notorious sock knitting wizards!

     Our very first job is naming these wonders.Since they are colors based on each of the houses we surely can't use their real names.


     So... Team Blue Moon and I thought maybe you would like to come up with a few names. We need a name for each of houses that speaks to the feel of that house. We are going to use the Rockin' Sock Club group on Ravelry for this game since most of you are on it. You make suggestions and I will read through them and choose a few for each house and then we can vote.
I think that is the easiest way to do it.


         Once we have them all named and dyed we will  add them to our sorting hat!! 

Unfortunately we don't have magic to help us with the mechanics and intricacies of sorting, allow us to be the Sorting Hat here at the barn.
Treat them like chocolate frog cards. Trade as you like with others in this year's RSC or...knit them for someone you love who would love them!

 What do you think?! I feel like I am leaving something out... . If I am I am sure one of you lovelies will tell me.

     I am so very very excited!! I had the hardest time trying to choose a HP colorway theme. So when my brain hit on this I did quite the happy dance! I hope you enjoy it as much!!

  Okay here we go!!

Oh becuase of all of this sorting and such we most probably will not be shipping until next week!

 We should be on track after that though!

  A fun piece of info we dyed 2 big hanks of that Sun Beam yeelow that we sent you in Super Sparkle in our SilkMo for a weaver who is going to weave a throw. Don't you think that will be stunning!

Happy knitting my dear friends!

depravedDyer's picture

QUICK UPDATE

 

Hi Guys!!

We will ship this week if I have to spend all day at the USP doing so!! We went to ship last week and had shipping system computer issues which I hope to have resolved today.

I know!! It's starting to feel personal.

Fingers crossed!!

Oh...and go read the Blue Moon blog there is some very good news on the neighbor front!! Like crazy good news.

Okay off to go get a computer!!

xoxo

 

depravedDyer's picture

July Shipment Info

 

Hellow my lovelies,

        So...despite our best efforts we are going to be a weekish late on this one with the yarn dyeing and shipping. Our last shipment of STR from the mill was held up and has put us behind in so many ways. Also...as you will see when I put the pattern and dyers notes up this week there are 2 yarns coming your way this time. Our Socks that Rock Lightweight and then a little sparkle. I think we could all use a little sparkle don't you?

You are so going to love this one. Anyway...there has been a whole bunch of changes lately and one of them is one of our yarn brokers had changed and moved their shipping and wearhouse. So we are waiting on our Sparkle also. Yup!!!

This is a big change for us here at Blue Moon becuase usuallly I just make and hour drive and pick up our yarn and now that is not the case! It is late this time though becuase of the actual move and transition.

If you are waititng for the yarn you ordered with your discount code this is also what has held that up!! Please know we are dyeing as fast as we can. It is super hot here so we have beed starting ealrier in the day so we are not stading over steaming pots in this heat!

 My plan is to have the pattern, dyers notes and mood board up either tomorrow or Thursday. One of the other changes that is happening for us is our techie is moving on so we are working around her schedule until we can find someone else just as wonderful!!

I told ya. Lots and lots of changes!! Usually I am a fan of change, it makes for a interesting life. However... these two shifts have been a bit stressful and quite honestly challenging. So I appreicate your patience as I navigate this one!! One th epositve end of things I think I found a new platform to put our sock club on that is going to make everything a little smoother. yay!!!!

 I am sorry for the last minute notice! Due to a very intense and upsetting encounter with my neighbor I kind of lost track of the date!! I have been lucky in life to have pretty wonderful neighbors. These new ones are the absolute polar opposite and try as I might to not let it color my world it is.

So...I am playing with making new colors which is the best therapy. I am playing with yellows. What is your favorite name for a bright but warm and texture yellow??

oh...almost forgot. When I get the pdf's all done  I am going to psot them here as usual but also send a bulk email toy ou all with that info in it!

Please remember that your RSC login is not the same as your Blue Moon one!

Hope everyone is staying cool this summer.  It's so very hot!!

Okay I think that is all for now.

Thank you for being you!

PS So very many of you ordered more Avalon. Like more that any colorway we have had in awhile and I am curious what you loved about it.

thanks!

t

 

Syndicate content